Frequently Asked Questions

At Waxhaw Mills Apartments in beautiful Waxhaw, North Carolina, our diverse floor plans—ranging from cozy one-bedrooms to spacious three-bedrooms—cater to your lifestyle. Got questions? Our FAQs page is your go-to resource for all the details about our welcoming community and amenities

  • What do I need to bring with me when applying or touring?

    Please bring a valid government-issued photo ID when applying or touring Waxhaw Mills Apartments in Waxhaw, NC. Contact our leasing team if you have questions about what to bring before your visit.

  • What are the application and administrative fees?

    At Waxhaw Mills Apartments in Waxhaw, NC, the application fee is $75 and the administrative fee is $200. Contact our leasing team with any questions about these fees.

  • How much is the deposit?

    The security deposit at Waxhaw Mills Apartments in Waxhaw, NC, is $400. Contact our leasing team if you have questions about the deposit or application process.

  • What lease terms are available?

    Waxhaw Mills Apartments in Waxhaw, NC, offers flexible lease terms ranging from 3 to 15 months. Contact our leasing team to learn more about current lease options and availability.

  • Is renters’ insurance required?

    Yes, renters’ insurance is required at Waxhaw Mills Apartments in Waxhaw, NC. Contact our leasing team for additional information about this requirement before move-in.

  • How do I pay rent?

    Residents at Waxhaw Mills Apartments in Waxhaw, NC, can conveniently pay their monthly rent online. Contact our leasing team for additional information about available payment options.

  • What is included in the monthly rent?

    Monthly rent at Waxhaw Mills Apartments in Waxhaw, NC, includes your apartment home, a washer and dryer, and access to all community amenities. Other applicable services and charges may be separate from the monthly rent.

  • Is laundry available in-apartment or on-site?

    All apartment homes at Waxhaw Mills Apartments in Waxhaw, NC, include laundry appliances inside the apartment for convenient access to laundry at home.

  • What are the parking options?

    Waxhaw Mills Apartments in Waxhaw, NC, provides surface lot parking for residents. Contact our leasing team for additional information about parking options and availability.

  • Do you offer corporate leases?

    Yes, corporate leases are available at Waxhaw Mills Apartments in Waxhaw, NC. Contact our leasing team to learn more about corporate leasing options and availability.

  • Do you have a preferred employer program?

    Waxhaw Mills Apartments in Waxhaw, NC, offers a preferred employer program for Hometown Heroes, including active teachers, medical professionals, EMS, police, firefighters, and active or retired military. The program may change at any time and is subject to restrictions.

  • What languages do your team members speak?

    The leasing team at Waxhaw Mills Apartments in Waxhaw, NC, speaks English and Spanish and can assist with questions about apartments, availability, amenities, and the leasing process.

  • Will you run a background check as part of the application process?

    Yes, Waxhaw Mills Apartments in Waxhaw, NC, conducts background screenings that evaluate credit, rental, and criminal history for each applicant over age 18 who will reside in the apartment home.

  • What are the income requirements to qualify?

    Waxhaw Mills Apartments in Waxhaw, NC, requires applicants to provide proof of income of at least 2.5 times the monthly rental amount. Our leasing team can assist with questions about rental criteria and the application process.

  • What is your pet policy?

    Waxhaw Mills Apartments in Waxhaw, NC, is pet-friendly and allows up to two pets, including dogs and cats of all breeds, weights, and sizes. Contact our leasing team with pet policy questions.

  • Is smoking allowed on the property?

    No, Waxhaw Mills Apartments in Waxhaw, NC, is a smoke-free community. Contact our leasing team if you have additional questions about community policies.